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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Megan Norwood

Megan Norwood

February 1, 2026

5  out of  5
rating by Megan Norwood
"If you want incredible service and excellent coverage, you must speak with Elizabeth Freeman! Her professionalism, knowledge, and attention to detail made the entire process seamless. Because of Elizabeth, I switched to State Farm"
We responded:
"We are fortunate to have her! Thank you for trusting us with your assets."
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Justin Smith

January 20, 2026

5  out of  5
rating by Justin Smith
"Liz has always helped me with any questions/problems that arise. Great people !!, and very attentive"
We responded:
"Thank you, Justin! I'm happy to hear that Liz has been able to assist you with your questions and concerns. Our team is dedicated to providing attentive service, and it's wonderful to know we're meeting your expectations. If you ever need anything else, feel free to reach out!"
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Dennis Brandt

January 13, 2026

5  out of  5
rating by Dennis Brandt
"Was looking for drone uav insurance. They have it a got me a great deal on a policy. Very satisfied."
We responded:
"Dennis, thank you for your review! I'm happy to hear that you found the insurance you were looking for and that you're satisfied with the policy deal. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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Joyce Isbell

January 13, 2026

5  out of  5
rating by Joyce Isbell
"Always friendly and always ready to help"
We responded:
"Joyce, thank you for your kind words! I'm happy to know that you find our team friendly and helpful. We're always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
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Talmadge dunn

January 12, 2026

5  out of  5
rating by Talmadge dunn
"Curtis was able to save me quite a bit on my car and motorcycle insurance. Would definitely give them a chance to quote your insurance needs!"
We responded:
"Hey, Talmadge! Thanks for letting us know that Curtis was able to help with your auto and motorcycle insurance and make the process worthwhile for you. We appreciate you giving us the opportunity to put together options that fit what you were looking for, and thank you for recommending others give us a chance to provide a quote."
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Licinio Centeio

January 6, 2026

5  out of  5
rating by Licinio Centeio
"Where to start? State Farm was the only one who came through and delivered when I was looking for a better and more affordable coverage. Geico who I had my policy with originally for many years failed to deliver when I needed it most. Progressive, All State and a few other promised one thing then billed me another amount that I was not expecting. 5 Stars to State Farm. Staff is always amazing, polite and very transparent. I strongly recommend them a hundred and would not change for anyone else. Thank you State Farm!"
We responded:
"Thank you so much, Licinio! I'm really happy to hear that our team could provide you with the coverage you needed. It's great to know that you found our staff amazing and transparent. We appreciate your recommendation and are here for any other insurance needs you might have. Let us know if there's anything else we can do for you!"
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Gina Perkins

January 2, 2026

5  out of  5
rating by Gina Perkins
"Matt Dehart was very helpful with getting our auto insurance! It didn’t take long and it was a great experience!"
We responded:
"Gina, thank you for sharing your experience! I'm happy to hear that Matt was able to assist you with your insurance efficiently. We appreciate your feedback and are here if you need anything else in the future."
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Demmie Richardson

December 25, 2025

5  out of  5
rating by Demmie Richardson
"Very pleasant and quick experience purchasing auto insurance. Also had the best price."
We responded:
"Thank you, Demmie! I'm happy you had a pleasant and quick experience with us, and that we could offer you the best price for your insurance. If you have any questions or need further assistance, feel free to reach out anytime!"
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Michael Yates

December 23, 2025

5  out of  5
rating by Michael Yates
"Way better than progressive!"
We responded:
"Thank you, Michael! I'm happy to hear that you had a positive experience with us. We’re committed to providing excellent service and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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LeRoy Johnson

December 12, 2025

5  out of  5
rating by LeRoy Johnson
"I Leroy appreciate all you guys for being there for me and my heavenly wife.thankyou Curtis for everything ."
We responded:
"Hey LeRoy! Thank you for taking a moment to share this. We’re grateful for your kind words and it means a lot to know our office has been able to support you and your wife. Curtis will be touched by your message and glad he could help with your life coverage. Thank you again for being here with us."
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Lindsey Beal

November 13, 2025

5  out of  5
rating by Lindsey Beal
"Abbigail Baumgardner was great! A pleasure to work with and was so prompt and professional! Will recommend her to others."
We responded:
"Thank you, Lindsey! I'm happy to hear that Abbigail provided you with such prompt and professional service. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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Scott Horie

October 17, 2025

5  out of  5
rating by Scott Horie
"Just met Matt DeHart and found him to be very experienced and familiar with all aspects of insurance. His knowledge prevented a potential disaster due to a lack of coverage on my policy. I highly recommend Matt for all your insurance needs. Leave the rest and go with the best with Matt! Thanks so much Matt!"
We responded:
"Hey, Scott! Thanks so much for sharing that Matt was able to help with your vehicle insurance and catch a coverage gap before it became an issue. It means a lot that his experience and knowledge made a difference for you. We appreciate you taking the time to recognize his efforts and for recommending him to others."
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Matt Cline

October 1, 2025

5  out of  5
rating by Matt Cline
"great customer service! always a pleasure to deal with and take care of your needs!"
We responded:
"Thank you, Matt! I'm happy to hear that you've had such positive experiences with our team. We’re committed to taking care of your needs and making every interaction a pleasure. Let us know if there's anything else we can assist you with!"
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Robert Hicks

October 1, 2025

5  out of  5
rating by Robert Hicks
"Curtis Pennell! Amazing service with a positive attitude! Took the time to answer all my questions and helped me understand what I was getting. Thanks Curtis"
We responded:
"Thank you, Robert! I'm happy to hear that Curtis provided you with amazing service and answered all your questions. Our team is committed to ensuring you have a clear understanding of your insurance options. Let us know if there's anything else we can assist you with!"
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Mary Pennell

September 12, 2025

5  out of  5
rating by Mary Pennell
"Thanks Curtis for helping me with our insurance. Great service and friendly staff."
We responded:
"Thank you, Mary! I'm happy to hear that Curtis and our team provided you with great service. We appreciate your kind words and are here for any insurance needs you might have. Let us know if there's anything else we can assist you with!"
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Joe Berrong

September 4, 2025

5  out of  5
rating by Joe Berrong
"I have been with this office for almost 10-years now. I like to change vehicles a lot and they have always made it a pleasure to add/remove vehicles. I unfortunately had to deal with a total loss claim in 2025, they made the process very easy and way more simpler than I thought it would be. I had aging roofing issues through State Farm and Matt worked with me for weeks to keep coverage while the process of correcting the issues played out. The process ultimately worked out perfectly due to his hard work and help for me to keep my house insured. I would highly recommend this Agency to anyone looking for insurance. Thanks for all your help!"
We responded:
"Hey, Joe! Having you with our agency for almost 10 years is something we truly value. It’s great to hear that Matt and the team were able to navigate your total loss claim and work through your roofing coverage challenges, all while keeping your home insured. Your trust in letting us handle both your vehicles and home over the years is something we don’t take lightly. We’re honored to have been part of these important moments in your life and appreciate your recommendation to others."
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Ashley Poovey

September 3, 2025

5  out of  5
rating by Ashley Poovey
"I’ve been with State Farm for years. Always had the best rate, great customer service any time I needed it. Curtis has helped me for years about any question I had. State Farm will have me as a customer for years to come."
We responded:
"Thanks for sharing that Curtis has been there to help with your vehicle insurance questions over the years, Ashley! It is wonderful knowing you have found both the service and rates to be what you needed. We appreciate your loyalty and are honored to have you as part of our Conover State Farm agency."
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Nicholas Jamison

September 3, 2025

5  out of  5
rating by Nicholas Jamison
"Great prices and great customer service! Curtis got me set up with the same policy I had somewhere else for half the price!"
We responded:
"It’s great to hear that the transition was simple and that you were satisfied with the service, Nicholas! Thank you very much for letting us know that Curtis was able to set up your vehicle insurance at such a competitive price. We appreciate you taking the time to share your experience."
Profile photo of Katelin Pruitt

Katelin Pruitt

September 3, 2025

5  out of  5
rating by Katelin Pruitt
"Would rate higher if I could! Matt has been a tremendous help getting my policy updated and has answered all my questions quickly and efficiently."
We responded:
"Katelin, we appreciate you letting us know how helpful Matt has been with updating your auto insurance policy. I'm happy that his guidance made the process much easier and more straightforward for you. Thank you for your support!"
Profile photo of Courtney Kapral

Courtney Kapral

September 3, 2025

5  out of  5
rating by Courtney Kapral
"Working with Matt DeHart was an absolute pleasure! Matt put together vehicle and home owner insurance for me within a day of requesting a quote. I had a tight timeline for closing, and Matt was extremely quick to respond to any changes or policy updates. Matt made the entire process so easy, which I appreciated since the home buying process can be chaotic! Would highly recommend working with Matt for a smooth and pleasant experience!"
We responded:
"Hey, Courtney! Thanks so much for sharing that Matt was able to set up both your homeowners and vehicle insurance so quickly, especially with your closing deadline approaching. Buying a home can be stressful, and it sounds like Matt really helped take some of that weight off your shoulders. We appreciate you pointing out how responsive he was with changes and updates, since that kind of flexibility can make all the difference. Your recommendation means a lot, and we are grateful you chose to work with us."
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Kimberly Jones

July 28, 2025

5  out of  5
rating by Kimberly Jones
"Liz Freeman was a terrific contact and worked with us through quote and purchase process.very friendly and helpful. Moving from another state involves a lot of moving parts but changing insurance was made rather easy with Liz helping."
Profile photo of Lori Green

Lori Green

July 26, 2025

5  out of  5
rating by Lori Green
"Sig and his staff (Matt) are nothing short of amazing. I have been with them for many years as well as many of my family members. I trust them with house, cars and life! I bought a car several months ago, received an email from state farm about my bill and noticed old car still on policy, the dealership never called... this was Saturday afternoon. I called Sig and old car was deleted and new one added. Who does that?? Only of many stories of great customer service. Thanks Sig and staff for always being there!!!"
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John Laws

July 17, 2025

5  out of  5
rating by John Laws
"Sig is extremely customer oriented and a very knowledgeable about all the produ ts he represents. A good HONOST down to earth guy you can trust to have your best interest in mind!"
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Silvia Petrikis

July 17, 2025

5  out of  5
rating by Silvia Petrikis
"Matt was incredibly helpful and assisted me quickly. No long wait on the phone, I was answered almost instantly. Great communication and overall lovely service ⭐️⭐️⭐️⭐️⭐️"
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Karen Madaris

July 10, 2025

5  out of  5
rating by Karen Madaris
"Liz was so professional and kind. She was able to save me over $60 dollars a month on my car insurance."